Privacy Policy

Effective Date: August 18, 2026

At Duck Duck Fence, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Request a quote or consultation
Fill out a contact form
Call or text our business phone number
Subscribe to our newsletter or communications
Engage with us on social media

This information may include:

Name
Email address
Phone number
Mailing address
Property information
Project details and specifications

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

IP address
Browser type and version
Operating system
Referring website
Pages viewed and time spent on pages
Geographic location data

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide customer service
Process quotes and service requests
Schedule consultations and installations
Send you information about our services
Improve our website and services
Analyze website usage and trends
Comply with legal obligations
Prevent fraud and ensure security

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

Remember your preferences
Understand how you use our website
Analyze website traffic and performance
Deliver relevant advertising

We use Google Analytics to track website usage. You can learn more about how Google uses data at Google's Privacy Policy.

We also use the Meta Pixel (from Meta Platforms, Inc., the company behind Facebook and Instagram) to measure the effectiveness of our advertising and to show you relevant ads on Meta's platforms. The Meta Pixel may collect information such as the pages you visit on our site, your device information, and whether you completed an action like requesting a quote. You can learn more in Meta's Privacy Policy and manage your ad preferences at Facebook Ad Preferences or aboutads.info.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Facebook Lead Ads

We may run lead ads on Facebook and Instagram. If you submit your information through one of our lead forms on those platforms (such as your name, phone number, or email address), Meta transmits that information to us so we can respond to your request. Information you provide through a lead form is used only to contact you about our fencing services and is handled in accordance with this Privacy Policy. Your use of Facebook or Instagram is also governed by Meta's Privacy Policy.

Text Messaging (SMS)

By providing your phone number in a quote request, contact form, or Facebook lead form, you consent to receive calls and text messages from Duck Duck Fence about your inquiry, including scheduling, quotes, and service updates. Message frequency varies, and message and data rates may apply. You can opt out of text messages at any time by replying STOP, and get help by replying HELP.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third parties.

Call Tracking and Recording

We use CallRail, a call tracking service, to measure which advertising sources generate phone calls to our business. When you call one of our tracking numbers, CallRail may collect your phone number, the date and time of the call, the call duration, and the marketing source that led to your call. Calls may be recorded or transcribed for quality assurance and training purposes; where required by law, you will be notified before recording begins. You can learn more at CallRail's Privacy Policy.

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and conducting our business, including:

Website hosting and maintenance providers
Email service providers
Analytics services (e.g., Google Analytics)
Advertising and measurement services (e.g., Meta Platforms)
Call tracking services (e.g., CallRail)
Form processing services (e.g., Formspree)
Payment processors (if applicable)

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Opt-out: Unsubscribe from marketing communications
Objection: Object to certain processing of your information

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will promptly delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Duck Duck Fence
2511 Cayer Ln
Columbia, TN 38401
Phone: (931) 218-7273

Privacy policy